MR. Discount Supermarket is a large retailer in Dar es Salaam, Tanzania, offering a wide range of products including groceries, electronics, and household goods. It operates both supermarkets and hypermarkets in several locations. The store runs frequent weekend offers and special promotions advertised on its social media platforms like Instagram and Facebook.

Background information about the job or company:

To oversee the staff and operations on the shop floor, ensuring company policies are followed and customers receive excellent service. They act as the link between staff and management.

Responsibilities or duties:

• Supervise and guide staff on daily activities.
• Ensure the sales floor is well-organized and clean.
• Monitor employee productivity and provide constructive feedback.
• Address customer issues and inquiries in a professional manner.
• Assist with opening and closing the store.
• Train new hires and schedule employee shifts.
• Report to management on sales figures and customer feedback.

Qualifications or requirements:

• High school diploma or equivalent; further education is a plus.
• Proven experience as a retail Supervisor or similar role.
• Strong communication and leadership skills.
• Ability to resolve conflicts and handle customer complaints effectively.