MSI Reproductive Choices is an international non-governmental organization (NGO) and registered charity that provides contraception and safe abortion services. It is one of the world’s leading sexual and reproductive healthcare providers, operating in 36 countries, including the UK, Tanzania, Ghana, and Nigeria. The name change was to distance the organization from the eugenicist views of its founder, Marie Stopes. The organization stated that her views were in “stark contrast” to its core values.

Job Purpose

The IT Officer will provide full-spectrum technical support and maintenance of MST’s IT infrastructure, ensuring operational efficiency, cybersecurity, and minimal downtime. This role demands proven hands-on expertise in diagnosing and repairing computer hardware/software, managing biometric systems and surveillance cameras, and administering network, server, and security environments. The IT Officer will also participate in technology upgrades, policy implementation, and cross-departmental support to align IT services with MST’s strategic goals.

Among the Key Responsibilities:

• Technical Support & Hardware Maintenance
• IT Infrastructure
• Networking & Security
• Biometric & Surveillance Systems
• User Training & Documentation
• Maintain accurate IT assets

Minimum Requirements:

• Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field.

• Minimum 4 years of hands-on IT support, maintaining computer hardware and software systems administration, and network management.
• Proven experience repairing and maintaining computer hardware and software.
• Experience managing biometric access systems and CCTV/IP camera networks.
• Experience in  Microsoft  Azure Architecture

 Added Advantages

• Cisco Certified Network Associate (CCNA)
• Certified Ethical Hacker (CEH)
• CompTIA Network+ / Security+
• Microsoft Certified: Azure Administrator Associate
• Familiarity with cloud platforms

• Exposure to ERP systems and integrations

Key Skills & Attributes

• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and ability to work independently.
• Solid understanding of IT security principles, network administration, and server management.
• Familiarity with basic networking (TCP/IP, routers, switches).
• Ability to diagnose and replace faulty components efficiently.