Access Bank Tanzania, a subsidiary of Access Holdings Plc, offers a range of financial services for individuals and businesses. The bank is known for its focus on financial inclusion for small and medium-sized enterprises (SMEs) and middle-income customers.

The Manager of HR Operations, Governance & Analytics will oversee the HR operational processes, ensure compliance with governance standards, and leverage analytics to drive informed decision-making within the Human Resources function. This role will be key in enhancing operational efficiency and supporting the strategic goals of the organization through effective HR management.

Key Responsibilities:

• Manage and optimize HR operational processes, ensuring efficiency and alignment with best practices.
• Develop, implement, and monitor HR governance frameworks and policies to ensure compliance with organizational and regulatory requirements.
• Utilize HR analytics tools and techniques to analyze workforce data, generating insights that support strategic HR initiatives.
• Collaborate with HR leadership to develop strategies that drive employee engagement, performance, and retention.
• Prepare and present analytical reports on key HR metrics to inform management decisions.
• Lead the development and execution of initiatives that enhance HR operational effectiveness.
• Support internal and external audits related to HR practices and compliance.
• Provide training and guidance to HR personnel on governance and analytics best practices.

Requirements

Academic Requirements:

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
• Professional certifications in HR or relevant fields (e.g., SHRM, CIPD) will be an advantage.

Work Experience:

• 5+ years of experience in HR operations, governance, or analytics roles, preferably within the financial services industry.
• Proven track record in managing complex HR processes and compliance standards.
• Experience in utilizing HR analytics to drive decision-making and improve HR functions.

Skills:

• Strong analytical and problem-solving skills, with proficiency in data analysis tools (e.g., Excel, HRIS).
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across various levels of the organization.
• Knowledge of HR best practices, governance frameworks, and employment laws.